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Webcast - Using Social Media to Enhance the Customer Experience
Wednesday 14-Jul-10 12:00 PM to 1:00 PM CDT
Event Description
Customers are now interacting with your brand through multiple channels— including the website, call center, storefront, and even social media. Yet most companies are unable to consolidate this valuable data and automatically act on it.
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Webcast - Using Social Media to Enhance the Customer Experience
Wednesday 14-Jul-10 12:00 PM to 1:00 PM CDT
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